Hi all, quick warning - I've just had a call from someone claiming to be calling from Online PC Wizard regarding a refund I'm due relating to a purchase made in 2015. I never made such a purchase and I'm assuming this is a scam where you would need to pay to get the refund. The number they called from was 02122 130730. They were very persistent that I'd made the purchase. After some research this number has been used for the same scam but apparently being from PC World. They apparently need you to the postage for the cheque which you do by putting your card details in to a quite dodgy looking site. I never got that far but others have. If you get this call or similar please be aware and do not give them any money or enter your card details into any site. You will never need to pay to get a refund.
PLEASE READ AND BE AWARE:
I have just had a phone call from a lady claiming to be from TalkTalk (the number that came through on Caller ID was 0151 306 5305). She was saying that there had been some malicious files downloaded through my internet connection. I told her I was a computer technician and that I knew this wasn't the case, but she didn't listen to me and carried on. She then proceeded to talk to me like I new nothing about computers and told me to locate the key with 'CTRL' on and that next to that I would find the Windows key. Again I told her I was a computer technician and that I knew where to find the windows key. She still carried on talking to me like I knew nothing. She got me to open Event Viewer and to open a list of events that, even on a new Windows computer will show errors and warnings, to convince me of these malicious files. At which point I again mentioned that I was a computer technician and didn't need the help. And again, she didn't listen. She then 'transfered' me to a technical support 'expert' to help me fix this. The technical 'expert' spoke to me again about these warnings. I got bored at this point and said that if this issue is with TalkTalk I'll call them directly via the number on the website. At this point he hung up.
Please don't be fooled by anyone claiming to be from an internet service provider who asks you to open a program called Event Viewer. This program by it's very nature, will show errors and warnings. It can look scary but it is usually normal. If they do then carry on and get you to go to a website to allow them access to fix the problem PLEASE SAY NO and hang up.
I have spoken to TalkTalk who confirmed it was a scam call and have since reported this call and number.
6/06/2016 - WARNING:- Please be aware that there have been some instances of TeamViewer (the remote access software some technicians use to take over control of your pc/laptop) users having their accounts hacked. Please make sure that if your pc starts behaving strangely the first thing you should do is disconnect from the internet and then make sure that TeamViewer is not running. If you do experience this please feel free to contact myself or your local PC repair shop for advice.
Please visit https://www.teamviewer.com/en/company/press/teamviewer-launches-trusted-devices-and-data-integrity/ for more information.
I know that this isn't computer related but I thought I'd share this......
For my daughters birthday we thought we'd try the Tesco Finest light & fluffy (12) Soufflettes as a change, to go along with the normal party food. We thought they may go down well with the adults that were there. We decided to get these after receiving a coupon for £4.00 off any of the Tesco Finest range of party food, thanks to the Orchard at Tesco programme, this meant that they didn't cost anything at all. However we should have got more because they really did disappear quickly. I did manage to get one of each flavour before they went and they were delicious. There were 2 flavours, 6 x West Country mature cheddar & spring onion and 6 x Italian basil Pesto. I expected them to be quite heavy, but they were so light and fluffy. The flavours were just right too. They weren't too overpowering or to bland.
I am a member of the Orchard at Tesco programme which provided the voucher I used to get the party food.
Windows 10 finally lands today, so keep an eye out if you're running Windows 7 or 8 for a notification offering you the chance to upgrade. It should be a painless process but I would suggest you backup your data first and if you get stuck or aren't sure, then feel free to give me a call or contact me on here. The contact details are available on the Contact Us page of this site, email is firstname.lastname@example.org or at www.facebook.com/CoombsComputerSupport. Happy upgrading :-)
More details at http://www.microsoft.com/EN-GB/windows/windows-10-upgrade.
BE AWARE:- There have been quite a few instances lately of people getting phone calls from someone claiming to be from either Microsoft, Windows, Talktalk or various other companies saying that there are problems with your computer/laptop. They then get you to give them access to your pc "So they can fix the problems". This is a scam as they then ask you to between £150 and £250 to provide you with various bits of software like anti-virus and anti-hacking software. If you refuse they then try to mess things up on your pc to stop you being able to use it. DO NOT GIVE THEM ACCESS AND DO NOT PAY THEM. NO ONE FROM ANY COMPANY CAN TELL IF THERE'S A PROBLEM WITH YOUR PC WITHOUT LOOKING AT IT. If you do give them access either turn off your internet or unplug your router immediately. The best thing to do then is call an genuine computer technician to check the pc to make sure they haven't left anything on your pc which could cause problems. If this has happened to feel free to get in touch with me on 07930 439626 or through facebook or my website, www.coombscomputersupport.co.uk.
Don't forget, if you're using Microsoft Windows XP, you will no longer be able to get updates after 8th April 2014. This means your computer may be more at risk from viruses and spyware. Please contact me and I can discuss your options for either upgrading to Windows 7 or 8 or possibly advising on purchasing a new pc/laptop. Here is a link to Microsofts site with more information on how you may be affected and what your options are. http://www.microsoft.com/windows/en-us/xp/default.aspx
I've just read this from a lady in Billinghay. Please all be aware - no company will "know" that you have a problem with your computer unless you tell them. Please just hang up.
"Just a little warning to folks in Billinghay. I've just had an international phone call from India ( you could tell by their voice) from a computer company saying there are problems with my computer. They ask you to press ctl and R at the same time. This then allows them to access your computer downloading all you passwords and details. Please don't fall for it. Please be careful who you give details to.